Next Day Courier Service

For UK customers orders are normally dispatched using our next day delivery courier service. This is based on orders received before 1.00pm and all items being in stock with us or with the UK Manufacturer or Importer. This service is only available on working days. This is NOT a guaranteed 'next day delivery' service. Small items are shipped out Royal Mail Recorded delivery. This can take between one to two days to arrive.

Product Availability

Many of the products are held in stock and are normally dispatched within 1-2 working days from receipt of your order. You will be emailed an estimated time of delivery once your order has been processed.

All other items a sent direct from the UK Importer or UK Manufacturer. Any products held in stock with the Manufacturer / UK Importer are sent within 1-2 working days from receipt of your order.

All items that are out of stock with ourselves, the UK manufacturer or Importer usually will take between 1-3 weeks on average to be either manufactured or delivered from the manufacturer. Kam Racing ranges a number of special made to order parts. If these items are out of stock it can take between 2 - 4 weeks to manufacture.

Orders with multiple items may occasionally be dispatched from different locations resulting in multiple deliveries. In these instances you will be notified of this in your email.

Delivery Addresses & Undeliverable Packages

Please note that all orders require a signature on delivery. Please use a delivery address where someone will be available to receive the goods. If you require goods sent to a location that differs from the billing address, please select it from the delivery location menu on the basket page before you place your order online.

Most of our carriers make three attempts to deliver a package. If no one is present to accept the delivery after three attempts, the package will be returned to Kam Racing.

For items dispatched via Royal Mail recorded delivery also require a signature. If nobody is present to accept delivery it will be returned to the local depot from where it will need to be collected. If uncollected within 14 days the package will be returned to Kam Racing.

Should a postal carrier return an undeliverable package to us, Kam Racing will issue a full refund for your items (excluding delivery charges). If you still require the items you ordered, place another order on the Kam Racing website with a different shipping address.

Carriage Costs (UK)

Delivery prices can be viewed for all orders by adding the products you desire to the basket. From the basket page there is a section where you can "Estimate Shipping and Tax". Simply type your postcode into the relevant field and click on the "Get Quote" button. Once you have done this the cost of shipping will be displayed below the button.

All goods sent via our next day courier delivery are charged depending on the size and weight of the item(s) (UK Mainland only). Small products are dispatched via Royal Mail 'Recorded Delivery Service' and are charged depending on the size and weight of the item(s).

If you are ordering online, the carriage costs are automatically calculated and displayed to you before you place your order. If you are ordering by telephone, please confirm the carriage costs with the member of staff taking your order.

Carriage Costs (International)

Kam Racing can also ship internationally. All goods sent outside the UK mainland are sent via courier, taking approx 2-5 days for Europe. Shipping to countries outside the Europe may take longer. Most shipping prices for international addresses are set up so that you can check the shipping amount at the basket page. If a shipping value is not available through the site email the Kam Racing Sales Team and we will give you a quote..

Free Delivery (UK Mainland Only)

Items on our site displaying a FREE delivery message will be shipped to UK Mainland addresses at no cost. Additional charges may be levied for addresses such as the Scottish highlands, Northern Ireland, Isle of Wight and Isle of Man (e.g.: postal codes AB, DD, IV, KW, PA, PH). All free delivery items are sent using our next day delivery courier service or by Royal mail via a recorded delivery service.

Under European Distance Selling Laws any goods which prove unsuitable may be returned for a refund , credit or exchange if they are returned to ourselves within 7 days of receipt of delivery (delivery charges are non refundable). Subject to the following conditions:

Items must be returned carriage paid. Please contact us for the correct delivery address to ship to.

Small items should be shipped recorded delivery. For larger items please contact the Kam Racing team for advice on the best method of shipping. We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it in the event of a claim.

Items are received in a resaleable condition.

Items should be returned unused in their original condition in order to secure a refund.

Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).

Items returned after 7 days from receipt may be subject to a restocking charge of not less than 10%. This does not affect your statutory rights.

We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.

All returns are to be accompanied by the senders name and address, order reference number (these are found on the invoice), and reason for return. Please help us to help you.

Kam Racing are not responsible for any labour charges incurred during fitment or removal of of allegedly faulty (or incorrectly supplied) parts.

Products are not provided by Kam Racing on a trial basis. Any discrepancies with orders must be reported within 5 days of receipt. Please note that Kam Racing cannot be held responsible for incompatibility issues or accept any responsibility for any consequential or indirect loss no matter how incurred.

PLEASE ENSURE CORRECT FITMENT BEFORE STARTING ENGINE AS ONCE THE PART HAS BEEN RUN ON THE CAR IT IS NON REFUNDABLE.

*Incorrect Parts*

If we have supplied you with an incorrect part please contact us before returning the item with a cover note explaining the error. Please contact us for the correct address to ship your goods to.

Once we have received the parts we shall arrange for the correct part to be sent to you. If postage receipts are included we will reimburse carriage costs incurred. Some heavy items are expensive to ship using services such as the post office. We can advise on the best method for returning your goods..

If you require a refund this will be sent once we have received the parts from you .

If you require the correct part to be sent to you before we receive back the incorrectly supplied item we will require payment for the replacement part which will be immediately refunded when we receive the incorrect part back.